Emma Jane

Rally Impresses Guests With A Focus on Hospitality

At Rally, a swanky pickleball club located in Charlotte, North Carolina, their focus on craft cocktails, an elevated cuisine, and even a specialty coffee program creates a one-of-a-kind atmosphere that lends itself to high-caliber hospitality. Rally’s unique take on pickleball offers guests an immersive social experience that is sure to leave players feeling connected and…

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Serving Health and Performance: How Pickles Is Redefining Pickleball Through Physical Therapy

On a mission to create connections between all types of people and enrich the lives of others through Pickleball, Pickles, located in Hanover, Massachusetts, just outside of Boston, has differentiated themselves from other clubs by partnering with a local physical therapy (PT) clinic to provide in-house rehabilitation and injury prevention services to players. Their facility, all completely indoors, features six tournament sized courts, two dinking practice courts, “The Kitchen,” which serves pre-packaged snacks and beverages including beer/wine, a retail shop, and a player’s recovery lounge which houses the PT. Each of these aspects of the club serve specific purposes which contribute to Pickles’ overall prioritization of member health and enjoyment of the sport.

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Pro Shop Best Practices

Perhaps one of the most underutilized and high potential means to increase a pickleball club’s revenue is their pro shop. A pro shop offers clubs an excellent avenue to attract new customers, retain current members, and communicate the club’s individual brand and identity. In this article, we get to hear from three particular clubs on how they maximize their pro shop’s opportunity for sales through strategic measures such as product placement and merchandising choices. 

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Chicken N Pickle Employee Benefits Program

Chicken N Pickle is one of the premier entertainment-focused pickleball venues in the country. With its indoor/outdoor pickleball complex, a variety of yard games, and hearty restaurant, Chicken N Pickle is a unique experience that seeks to serve its guests well. However, their guests are not the only ones well-served by the company as they offer their employees a robust benefits package to show their appreciation and care in addition to their wages. Of their benefits program, Jessica Sharpsteen, Chicken N Pickle’s Director of Human Resources, Training, and Recruiting, says, “Our benefits are in line with our core values. [We] want to ensure our team members have [the] insurance coverage they need to be happy and healthy but also feel valued for the time they give back to the community.” While it requires sacrifice on the company’s part, Chicken N Pickle understands the need to make their team members feel valued in order to run a successful business and does so through several generous elements within their benefits program.

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Vision Casting and Value Setting for Your Club

Because so much of a club’s identity over time hinges on the initial vision casting from its founders and core values that stem from this vision, being purposeful about vision and values is crucial to a club’s origin story. In this article, we get to hear from three new clubs in various parts of the country on how they initially determined their club’s vision and values, setting them on a successful course to effectively communicate their mission with their community.

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